Terms & conditions

Terms and Conditions

1. Introduction Welcome to Koh Lux Property. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.

2. Services Provided Koh Lux Property offers a selection of well-designed, fully equipped houses across Koh Phangan, carefully chosen for their comfort, location, and peaceful atmosphere. Our accommodations are available for short-term rental to guests seeking a tranquil stay on the island.

3. Booking and Payment Reservations: To secure a booking, guests must complete the online reservation form and provide accurate personal information. Payment: Full payment is required at the time of booking. Accepted payment methods include [list accepted payment methods, e.g., bank transfer, credit card, etc.]. Confirmation: A booking is considered confirmed once payment has been processed and a confirmation email has been sent to the guest.

4. Cancellation and Refund Policy Standard Cancellation: Cancellations made [insert number of days] days or more before the check-in date are eligible for a full refund. Late Cancellation: Cancellations made less than [insert number of days] days before the check-in date will incur a [insert percentage]% cancellation fee. No-Show: No-shows will not be refunded.

5. House Rules Smoking: Smoking is not permitted inside the property. Pets: Pets are not allowed unless previously agreed upon. Damage: Guests are responsible for any damage or missing items during their stay. Charges may apply. Noise: Please respect the neighbors and maintain a quiet environment. 6. Liability Koh Lux Property is not liable for any injuries, losses, or damages incurred during the stay. Guests are responsible for their own safety and well-being.

7. Privacy Policy We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

8. Governing Law These Terms and Conditions are governed by the laws of Thailand. Any disputes will be resolved in the courts of Surat Thani, Thailand.

9. Amendments Koh Lux Property reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

10. Contact Information For any questions or concerns regarding these Terms and Conditions, please contact us at: Email: kohluxproperty@gmail.com Phone: +33 6 17 91 27 72 Address: Surat Thani, Thailand